FAQ'S & UPDATES
Frequently Asked Questions & Updates
Getting Started
Do you offer a free consultation?
How Do I Get Started?
The first step is scheduling a comprehensive intake appointment through our secure scheduling system. During this initial session, we'll explore your current concerns, emotional and relational history, and goals for treatment to determine the best path forward for care.
Limited complimentary 15-minute consultation calls may be available upon request depending on clinician availability. Consultations are intended to help determine therapeutic fit and answer general questions about services.
Are you currently accepting new clients?
Yes. Availability is currently limited and varies by clinician, service type, and scheduling needs. We encourage prospective clients to complete the intake request process to explore current openings.
What happens during the Intake Appointment?
The intake appointment is a 60-90 minute clinical session designed to help us gain a deeper understanding of your needs, experiences, and therapeutic goals. This process allows us to begin building a thoughtful and collaborative treatment approach tailored to the individual, couple, family or child seeking support.
Do you offer virtual therapy?
Yes. All sessions are currently offered virtually for clients residing in New Jersey.
Sessions & Services
Do you accept insurance?
Yes. I work with select insurance plans and also offer private-pay services. Insurance eligibility and coverage will be reviewed during the free consultation.
What are your self-pay rates?
Rates are discussed during the free consultation to ensure transparency before scheduling ongoing sessions.
Which insurance plans do you work with?
I currently work with or accept plans associated with the following networks: Horizon Blue Cross Blue Shield of New Jersey Aetna Cigna Quest Behavioral Health Carelon Behavioral Health For UnitedHealthcare, I am able to submit claims on your behalf. Coverage and reimbursement depend on your specific plan.
When is payment due?
Payment is due at the time of service unless otherwise discussed.
What forms of payment do you accept?
I accept major credit and debit cards. HSA and FSA cards may also be used if applicable.
What if my insurance is not listed?
If your insurance is not listed, private-pay options may still be available. This can be discussed during your consultation.
Policy & Confidentiality
What is your cancellation policy?
At least 24 hours’ notice is required for cancellations or rescheduling. Late cancellations or missed sessions will be subject to a $75 fee.
Is therapy confidential?
Yes. Therapy is confidential and protected by law, with limited exceptions related to safety or legal requirements. These will be reviewed during intake.
Are therapy sessions for emergencies or crisis support?
No. Therapy sessions are not intended for emergency or crisis situations. In the event of an emergency, please contact 911 or your local emergency services.
How can I contact you between sessions?
Non-urgent communication is welcome via email or voicemail. Messages are typically returned within business hours.